Privacy policy
What we collect, how we use it, how long we keep it, and your rights.
Last updated — 2026-08
What we collect
Only what the engagement needs: contact details, request content, and operational telemetry we generate ourselves. No third-party trackers, ever.
How we use it
To analyze your request, deliver the engagement, and honor the 24-hour promise. We never sell data or use client content to train shared models.
Retention
Engagement records are kept for the life of the contract plus the period your regulations require, then deleted on request.
Your rights
Access, correction, export, and deletion — request any of them and our operations team executes within 30 days.
Privacy contact
Data-protection questions and requests are handled through the contact form, in any of our eight languages, routed straight to the operations team.