Status
Operational transparency
Live status of the OnTime AI platform and the promises we make: uptime, the 24-hour proposal SLA, and every incident on record — published from our own metrics.
Degraded performance
Components
- Web application
- Operational
- Database
- Operational
- Model gateway
- Operational
- Agent runtime
- Operational
- Email delivery
- Operational
Component states are derived from live signals on every page load. “Offline mode” means a subsystem is intentionally running its deterministic / offline configuration — not an outage.
Live indicators
- 24h SLA compliance
- 0%
- Instance uptime
- 1d 23h
- Requests received
- 6
- Proposals sent
- 0
- Agent teams active
- 12
Rolling 30-day window · updated on every page load
The promise
Every request receives a human-reviewed proposal within 24 hours. SLA compliance above is computed from real timestamps on real requests — the same numbers our operators see, not a marketing figure.
How this page works
These metrics are served directly from the platform's own database. No third-party status service, no manual edits. If we degrade, this page says so — the same transparency we ask enterprises to expect from their vendors.
Incident log
- 2026-08-12
10 client requests are past the 24-hour reply deadline. Operations has been alerted.