Our public promise is simple: send us a problem, receive a serious answer within 24 hours. Keeping that promise thousands of times requires more than enthusiasm — it requires a pipeline with no improvised steps. This note walks through it.
Triage before intelligence
The first agent to touch a brief does not price it — it classifies it. Industry, deployment constraints, urgency, and whether the request is even coherent. Ambiguous briefs generate clarifying questions immediately rather than stalling in a queue. Bad inputs fail fast; good inputs arrive at the analyst already structured.
Estimation is a written argument
Our analyst agent does not output a number — it outputs a case: scope broken into phases, resources per phase, cost ranges with stated assumptions, and the risks that could move them. A human can disagree with any line because every line is legible. Pricing that cannot be argued with cannot be trusted.
The human gate is the product
Nothing reaches a client until an operator has reviewed the full internal plan — margin, staffing, timeline — and pressed approve. The agents prepare the decision; they do not make it. Clients sometimes ask if the 24-hour reply is really machine-generated. The honest answer: machine-prepared, human-signed. That combination is the product.