Financial services · Top-10 regional bank
Fraud triage that pays for itself
An agentic triage layer that closes false positives with a full audit trail — and catches what humans missed.
92%
False positives auto-resolved
$18M
Fraud losses prevented, year one
24/7
Coverage, no added headcount
Challenge
Thirty thousand fraud alerts a day, ninety-five percent of them false positives. Analysts were drowning, real fraud was aging in the queue, and regulators wanted every decision explained.
Approach
A triage team of agents scores, investigates and documents every alert inside the bank's private cloud. Each closure carries a written rationale a regulator can read.
Outcome
False positives close themselves with an audit trail. Analysts work only the cases that matter, and prevented losses paid for the engagement in the first quarter.
“Our analysts finally work the cases that matter.”